Have you ever shopped at Kroger and wondered if your opinion matters? The good news is,it does. Through the official Kroger Feedback Survey hosted at www.krogerfeedback.com, Kroger invites customers like you to share honest feedback about your shopping experience. And in return, you get rewards like 50 fuel points or a chance to win a $5,000 gift card.
But how does it all work? What do you need? What problems might you face? This blog post answers all the top FAQs about Kroger Feedback, covering survey steps, eligibility, rewards, technical issues, and more.So you have everything you need in one place.
What Is the Kroger Feedback Survey?
The Kroger Feedback Survey is an online customer satisfaction form that helps Kroger improve its stores and services. It’s available at www.krogerfeedback.com and is accessible to U.S. residents who shop at Kroger and hold a valid purchase receipt.
The survey takes less than 5 minutes and asks questions like:
- How was your shopping experience?
- Was the store clean?
- Did the staff help you?
- Were items available?
Your responses help Kroger improve—and your effort is rewarded.
What Are the Rewards for Taking the Survey?
Kroger values your time and feedback. As a thank-you, they offer:
- 50 Bonus Fuel Points – added to your Kroger Plus Card
- Entry into Sweepstakes – a chance to win up to $5,000 or $100 gift cards
These rewards may vary depending on region and promotional period. Fuel points are typically guaranteed, while sweepstakes entries are subject to rules and eligibility.
What If You Don’t Have a Receipt?
You must have a valid receipt to complete the KrogerFeedback survey and earn fuel points. Without it, you will not be able to access the survey. However, in some cases, Kroger offers a mail-in sweepstakes entry method that does not require a purchase. Be sure to read the current sweepstakes rules on the website.
Top Kroger Feedback FAQs
1. Where can I access the survey?
Visit www.krogerfeedback.com using a device with internet access and a modern browser.
2. How many times can I take the survey?
One time per valid receipt. Each new receipt gives you a new opportunity to take the survey.
3. Do I need to register my Kroger Plus Card?
Yes, your Kroger Plus Card must be linked to your profile to receive fuel points.
4. How long is my receipt valid?
Receipts are valid for 7 days after the date of purchase. Expired receipts cannot be used.
5. Why isn’t the survey website working?
Common reasons include:
- Website maintenance
- Incorrect information (date, time, or Entry ID)
- Browser or internet connection issues
Try refreshing the page, clearing your browser cache, or switching devices if the site is unresponsive.
6. Is there a way to contact Kroger support?
Yes. Call the Kroger Customer Service line at 1-800-KRO-GERS (1-800-576-4377).
How Do I Redeem Kroger Survey Fuel Points?
To redeem your fuel points earned from the Kroger Feedback Survey, follow these steps:
- Ensure you entered your Kroger Plus Card number correctly while taking the survey.
- Wait for up to 72 hours for the 50 fuel points to reflect in your account.
- Visit any Kroger Fuel Center or participating Shell station.
- Swipe your Kroger Plus Card at the pump.
- Choose the option to use fuel points to receive your discount on fuel.
Fuel points can help you save up to $1 per gallon depending on how many you have. Points typically expire at the end of the following month, so make sure to use them before they’re gone.
Common Problems With Kroger Feedback (And How to Fix Them)
Problem: Survey code not working
Fix: Double-check that your receipt is from within the last 7 days and all information is entered correctly.
Problem: Website won’t load
Fix: Ensure your device has a stable internet connection. Try using a different browser like Chrome or Firefox.
Problem: Fuel points not received
Fix: It can take up to 72 hours for fuel points to show up. Also, confirm your Plus Card number was correctly entered.
Problem: Sweepstakes entry not completed
Fix: You must fill out the final form with your name, phone number, and email to enter the drawing.
Why Should You Take the Kroger Feedback Survey?
The survey is designed to improve your shopping experience. It also offers benefits for participating:
- Fast and easy—takes less than 5 minutes
- Guaranteed fuel rewards on qualifying entries
- Monthly sweepstakes with big prizes
- Helps Kroger enhance store quality and customer service
Final Words
The Kroger Feedback Survey at www.krogerfeedback.com is a simple and rewarding way to let Kroger know how they’re doing. Whether your experience was excellent or needs improvement, your feedback helps shape future policies and services.
By meeting the requirements and completing the survey on time, you can receive fuel points, enter contests, and make a real difference in how Kroger operates.
So next time you shop at Kroger, save your receipt and take a few minutes to visit the survey site. Your opinion matters, and now you have a way to make it count.
Quick Tips for a Smooth Experience
- Use a modern browser like Google Chrome or Firefox.
- Don’t delay—complete the survey on the same day if possible.
- Keep your receipt in a safe place until the survey is done.
- Make sure your Kroger Plus Card is active and registered.